I have had a couple of really bad experiences with local car washes in the last year. I've been reluctant to go to another one, but this one was recommended by a friend. I'm so glad I went in today. From the start, I was treated with the utmost respect from the vacuum line staff to the finishers at the end. I was impressed that the lobby/cashier area was so clean! The cashier, Elizabeth, explained the rewards policy, along with the 3-day rewash policy. She was very helpful and pleasant. I took the opportunity to let Carlos (manager) know how much I appreciated the professional, clean, & efficient way they do business. He took the time to listen with genuine interest (even though he didn't know I was stopping him to express my thanks, not to complain!). I highly recommend this carwash - they did a great job on my car for a reasonable price.